I placed an order after creating the account, but I cannot log in or did not receive the order confirmation email.Updated 2 years ago

There is a high possibility that you provided the incorrect email address when creating the account.

Please check the Invoice ID or the Authorization key from the receipt that you received, and forward it to the customer service so that we can find the correct email and the order number.

However, please be noted that any disadvantage caused by the incorrect email is the responsibility of the customer.