I received my package but I am missing an item(s) or received incorrect items.Updated a year ago

We apologize for the inconvenience you have experienced.

In this case, we would kindly like to ask you for a photo of all the items that you received, showing that your package is incomplete.
(Please show the side of each item box, where its product name is written)

Your prompt reply would be appreciated, as we won't be able to offer you compensation if a month has gone by since the fulfillment of the package.
Once we receive the picture that you provided, we will forward it to our warehouse and check the video footage whether it was incorrectly packed. Also, please do not open them if you received the items incorrectly.