✈️ Shippings

How can I track my order?

Please note that it takes 1-3 weekdays to process your order depending on the day you placed it.Once your package is fulfilled, a link with the tracking number will be sent to your email where it will lead you to the tracking website.If you haven’t r

Tracking says my package was delivered but I have not received it.

[DHL] Please note that the destination showing on DHL's tracking system is the closest DHL service area to the customer's address. The address that the customer provided will not be reflected on the tracking service. Please wait for another day as th

Which countries does VANITY TABLE ship to?

At the moment, VANITY TABLE only ships to the following countries: Australia, Canada, Hong Kong, Malaysia, Singapore, and the United States.However, we are doing our best to expand our customer reach and will make it one of our short-term goals to sh

When will my order ship? How long does it take?

Check out the chart below to see how many business days it'll take to receive your package:. All our products are shipped from Korea and a tracking number will be sent to you so that you can follow up with the tracking status. The orders are typicall

How do I qualify for free shipping?

FREE SHIPPING WITH USPS ON ORDERS $80+. If your order is over $80, you may choose USPS for free shipping, but please keep in mind that the order must exceed $100 in order to get free shipping with DHL!. Please refer to the details on the announcement

I would like to know the details on import taxes and duties.

TAXES AND CUSTOMSInternational orders are subject to duties and taxes which are levied and collected by your country's customs authorities.We have no control over these fees so the customs duties and fees, taxes and any other charges are the responsi

My order came with something damaged.

We apologize for the inconvenience you have experienced.If your package arrived damaged, please email us right away at [email protected] with the 3 photos requested below, as we need to report this to the shipping company:1. Photo of the exterior

I received my package but I am missing an item(s) or received incorrect items.

We apologize for the inconvenience you have experienced.In this case, we would kindly like to ask you for a photo of all the items that you received, showing that your package is incomplete.(Please show the side of each item box, where its product na

I want the carrier company to leave my package at a certain place without my physical signature.

[The following details only apply to DHL deliveries, not USPS]Once the package arrives in your country, DHL will send a link to the customer through text message, which is called the ODD service.The ODD service allows the customers to register a spec

My shipment reads "ON HOLD" when I track my order.

There are several reasons as to why the package may be on hold.The issue may be due to weather, customs, delivery delay, incorrect shipping address, no recipient, etc…If there is a problem with the address or contact information, we will receive noti