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<span id="isPasted" style="color: rgb(60, 60, 60); font-family: rustica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">There are several reasons as to why the package may be on hold.<br style="box-sizing: border-box; font-family: rustica, sans-serif; font-style: normal; color: rgb(60, 60, 60); font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="box-sizing: border-box; font-family: rustica, sans-serif; font-style: normal; color: rgb(60, 60, 60); font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(60, 60, 60); font-family: rustica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The issue may be due to weather, customs, delivery delay, incorrect shipping address, no recipient, etc&#x2026;<br style="box-sizing: border-box; font-family: rustica, sans-serif; font-style: normal; color: rgb(60, 60, 60); font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(60, 60, 60); font-family: rustica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If there is a problem with the address or contact information, we will receive notification from DHL/USPS (US ONLY) in advance and will send you the related email.<br style="box-sizing: border-box; font-family: rustica, sans-serif; font-style: normal; color: rgb(60, 60, 60); font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(60, 60, 60); font-family: rustica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please do not worry as the package will soon continue with the delivery as soon as the issue is solved.<br style="box-sizing: border-box; font-family: rustica, sans-serif; font-style: normal; color: rgb(60, 60, 60); font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="box-sizing: border-box; font-family: rustica, sans-serif; font-style: normal; color: rgb(60, 60, 60); font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(60, 60, 60); font-family: rustica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.2px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">However, please reach out to our customer service if there is no update on the tracking for more than a week!

There are several reasons as to why the package may be on hold.The issue may be due to weather, customs, delivery delay, incorrect shipping address, no recipient, etc…If there is a problem with the address or contact information, we will receive noti

My shipment reads "ON HOLD" when I track my order.

✈️ Shippings

How do I create an account?

I would like to place an order without creating an account.

How do I reset my password?

🙍 Account

Where can I check my total rewards and the referral link?

I redeemed my points and received the discount code, but I lost it.

How can I leave a review and get points?

🎁 Rewards

I made a mistake with my order. How do I cancel or edit my order?

I placed an order after creating the account, but I cannot log in or did not receive the order confirmation email.

I placed an order but the address I provided is incorrect.

Can I apply multiple discount codes in one order?

🛒 Orders

What Payment options does VANITY TABLE accept?

What currency are the prices listed in?

I would like to know if gift options are available.

I cancelled my order but was not refunded. When will I receive the refund?

💳 Payment & Refund

How can I track my order?

Tracking says my package was delivered but I have not received it.

Which countries does VANITY TABLE ship to?

When will my order ship? How long does it take?

How do I qualify for free shipping?

I would like to know the details on import taxes and duties.

My order came with something damaged.

I received my package but I am missing an item(s) or received incorrect items.

I want the carrier company to leave my package at a certain place without my physical signature.

How can I return my purchase?

I would like to exchange some items.

🚚 Returns & Exchanges

What are the exact sizes of the nail tips?

How long do FINGER SUIT nails last?

Is it possible to adjust the length of press-on nails?

How do I remove them? (press-ons & glue nails)

Are the FINGER SUIT nails reusable?

Are the FINGER SUIT products pregnancy-safe? Can children use it too?

Can I use my own glue if I have one?

FINGER SUIT

What is the transparent protective film included in the kit?

How do I remove ohora semi-cured nail?

How long do ohora semi-cured gel nails last?

Is it mandatory to use a UV gel lamp? Can I use my own gel lamp?

How do I keep the items left? Is there an expiration date?

Can pregnant women or children use ohora semi-cured nail?

Size measurement for ohora semi-cured gel nails.

ohora

[SCG] Do Kouve gel strips have to be cured with a UV lamp?

[SCG] How can I store the remaining gel nail strips?

[SCG] How long do the Kouve gel nail strips last?

[Polish] How do I remove the nail polish? Do I need a nail polish remover?

[Polish] I would like to know the ingredients of the nail polish.

[Polish] The pigment of the nail polish is very light. I want a more vivid color.

[Polish] How do I use the nail polish? Is it a gel nail polish?

[Polish] What is the shelf life of the nail polish? And how do I store it?

KOUVE

How long does Instant Tattoo last?

Is Instant Tattoo waterproof?

How do I apply and remove Instant Tattoo?

Does Instant Tattoo have a shelf life?

Instant Tattoo

Is TITAD vegan?

What is EWG?

Can anyone, including pregnant women or infants, use TITAD?

TITAD

Can men, pregnant women, or children use the products of Dr. Ceuracle?

I would like to know the expiration date of the products.

Will the Vegan Kombucha Tea Essence be suitable for people with oily skin?

Dr. Ceuracle

I would like to know the difference between the Lipstick and the Lip Almighty Lip Balm/Conditioner.

My shipment reads "ON HOLD" when I track my order.Updated 2 years ago